About
B&S Bailiff Services Ltd
Arbenigwyr mewn Adfer Treth Gyngor ac Ardrethi Annomestig
Experts in Council Tax and Non-Domestic Rates Recovery
Rydym yn darparu gwasanaethau gorfodi sifil moesegol ac effeithiol ledled Cymru.
We provide ethical and effective civil enforcement services across Wales.
Amdanom Ni / About Us
B&S Bailiff Services Limited yw asiantaeth orfodi sefydledig sy’n gweithredu ledled Cymru.
B&S Bailiff Services Limited is a well-established enforcement agency operating throughout Wales.
Gyda dros 20 mlynedd o brofiad yn gwasanaethu awdurdodau lleol…
With over 20 years of experience serving local authorities…
Gwasanaethau / Services
Adfer Treth Gyngor, Ardrethi Annomestig, CRAR…
Council Tax Recovery, Non-Domestic Rates, CRAR…
Deall Gorfodi / Understanding Enforcement
Mae’r broses orfodi yn cynnwys camau Cydymffurfio, Gorfodi a Gwerthu.
The enforcement process includes Compliance, Enforcement and Sale stages.
Cyngor Dyled / Debt Advice
CIVEA | Gov.uk | National Debtline | Money Advice Service | Citizens Advice | StepChange
Gwneud Taliad / Make a Payment
Rydym yn derbyn taliadau dros y ffôn, trwy’r post, ac ar ffurf trosglwyddiadau banc.
We accept payments over the phone, by post, and via bank transfer.
Cysylltu â Ni / Contact Us
Ffôn: 01495 222234 | Ebost: [Rhowch Ebost] | Dydd Llun–Gwener: 8:00–17:00
Phone: 01495 222234 | Email: [Insert Email] | Mon–Fri: 8:00 AM – 5:00 PM
Cyfeiriad: 200 High Street, Blackwood, Gwent, NP12 1AJ
Address: 200 High Street, Blackwood, Gwent, NP12 1AJ
Hysbysiad Preifatrwydd / Privacy Notice
Mae eich preifatrwydd yn bwysig i ni. Rydym yn trin eich data’n unol â GDPR.
Your privacy is important to us. We handle your data in accordance with GDPR.
Cwynion / Complaints
Proses Cwynion
Complaints Process
Rydym yn dilyn proses hawdd i’w deall i sicrhau tryloywder. Byddwn yn cynnal ymchwiliad llawn gan gynnwys adolygu nodiadau achos, recordiadau ffôn a delweddau o Gamera Corff.
We follow a straightforward complaint handling process to ensure transparency. We will conduct a full investigation, including reviewing case notes, telephone recordings, and Body Worn Video footage.
Cadarnhad
Acknowledgement
Byddwn yn cadarnhau pob cwyn o fewn 2 ddiwrnod gwaith, drwy e-bost lle bo’n bosibl.
We will acknowledge all written complaints within 2 working days of receipt, via email where possible.
Datrysiad Anffurfiol
Informal Resolution
Bydd rheolwr yn adolygu’r achos a delweddau perthnasol ac yn ymateb trwy’r Tîm Gwasanaethau Cwsmeriaid.
A manager will review the case and relevant recordings, responding via our Customer Service team.
Datrysiad Ffurfiol
Formal Resolution
Os nad yw’r cam cyntaf yn ddigonol, gofynnwch i esgyn y gŵyn o fewn 10 diwrnod gwaith.
If not resolved informally, please request escalation within 10 working days of the response.
Os ydych dal yn anfodlon
If you remain unsatisfied
Gallwch gysylltu â Bwrdd Ymddygiad Gorfodi (ECB) os yw’ch cwyn yn ymwneud ag achos ar ôl 1 Ionawr 2025.
You can contact the Enforcement Conduct Board (ECB) if your complaint relates to events after 1 January 2025.